Delivery Information

Which courier service delivers orders?

A selection of fully tracked and insured courier services are available and selected to best suit your shipping requirements. We mostly use DHL for shipping Samples although will discuss with you the best solution for your order.

How Do I Track My Order?

Before you even place an order you will be teamed up with one of our experts to help you through the entire process from design to delivery. You can either shoot your representative an email, or give us a call. We will be able to give you an update on your order status, and estimated completion date.

How Do The Garments Get To Me?

Shipping to other Country not included in price. The client is responsible for customs fees, brokers, or any related charges. The client is responsible for shipping unless other arrangements are made. ARY Sports freight delivery usually takes around 4-5 weeks. There may be instances when a delay arises due to customs or holding. Delays from customs are very infrequent; however, we ask that the client be aware of the possibility in case that it arises. Expedited shipping methods are available upon request contact us today for more pricing and information.

Do I need to know exactly how I want everything to Fit?

We have several house fits that many of our clients use. Otherwise, clients may send samples, which we can recreate and add some minor adjustments (such as added length). A client may also send full tech specs. However, we generally discourage our clients from doing this unless they are highly experienced pattern makers.

What Are Tech Packs?

ARY Sports will send tech packs to the client for final review and approval before they are finalized for production. At this time it is the client’s responsibility to review and ask for any changes to be made, or details to be added. Finalized and approved tech packs will be used for production orders and ARY Sports is not responsible for any details overlooked during the review process.